Water and Gas Repair Service and Calibration
Service and Repair Throughout Canada
All instruments purchased through Hetek are supported by repair services, including preventative maintenance across Canada. Hetek operates three repair and service labs in London, ON, St. John’s, NL, and Edmonton, AB; as well as eight mobile calibration and repair vehicles located in Newfoundland and Labrador, Quebec, Ontario, and Alberta, providing prompt and thorough support for instrumentation needs.
Hetek products are monitored through our proprietary Field Work Order system, which allows us to track all warranty work, repairs, and services that we do on our customers’ instruments. These records can be provided at any time for review or to conduct life cycle cost analysis on instrument fleets.
Our trained Cal Check technicians are available to attend our customers’ locations to service and calibrate all equipment sold by Hetek as well as a number of other brands of instrumentation.
CalCheck Mobile Calibration Services
Our CalCheck technicians provide a wide variety of services including
Calibration Service and Maintenance of Portable Gas Detection Instruments:
Ensuring the accuracy and reliability of portable gas detection instruments is paramount. At Hetek, we pride ourselves on offering a comprehensive calibration service that upholds the precision of these instruments. With our dedicated service and repair team located throughout Canada, we ensure that every instrument, whether purchased through Hetek or other brands, receives top-tier maintenance.
Service and Calibration of Fixed Gas Detection Systems:
Fixed gas detection systems play a pivotal role in safeguarding environments from potential hazards. Recognizing their importance, Hetek’s specialized calibration service ensures these systems consistently deliver peak performance. Our fleet of mobile calibration and repair vehicles we guarantee timely and efficient service across Canada.
To discuss our services or to arrange an appointment, please contact:
Customer Service
customerservice@hetek.com
(519) 659-1144
Our Services
FIELD SERVICES - GAS
Our gas field services and inspection services include, but are not limited to: fugitive emission testing, situational rapid response detection, landfill gas emission monitoring, natural gas distribution infrastructure, mid-stream and upstream pipeline and gathering systems.
FIELD SERVICES - WATER
We specialize in water loss management solutions tailored to the needs of municipalities and utility providers across Canada. We assist with a variety of solutions, including field services, new technology to assist NRW, CEU-eligible training, leasing of products, product purchasing, and more.
REPAIRS
Hetek’s Service and Repair Team provides superior support for your portable gas detection and personal monitoring instruments, fixed gas detection instruments, water leak detection equipment, and many other instruments requiring regular calibration and service.
Our Repair and Service Labs are in London, ON, or Edmonton, AB, or Paradise, NL, and our CalCheck vehicles, offering mobile repair and calibration services, service our customers at their sites throughout Canada.
TRAINING
Our Training and Consulting department has an experienced and dedicated team that will provide a memorable learning experience. Some of the training includes: Water Loss Management course (0.6 CEUs); Operator certification programs for instruments purchased from Hetek; Customized course offerings such as Gas Safety Awareness (Carbon Monoxide), Quality Assurance (Locating Services), Method 21 regulations, etc.
Contact us to learn more and find the training solution for you!