About Hetek Solutions

Hetek’s Mission, Vision & Values

OUR MISSION

Hetek brings together expert people, proven technology, and hands-on support to help utilities, municipalities, and industry keep people and infrastructure safe in the most worry-free way possible, delivering integrated gas and water leak detection products, services, and training grounded in trust, transparency, and technical excellence.

OUR VISION

To be the trusted, go-to partner for gas and water safety solutions, recognized for innovative leak detection technologies, expert field services, and education that reduce risk, protect communities, and support a more sustainable future.

OUR VALUES

We take our Values into everything we do at Hetek, and are part of all our decision-making.

  1. Safety Above All
  2. Trust and Transparency
  3. Long-term Partnership
  4. Experts and Approachable
  5. Practical Innovation
  6. Quality you can rely on

At Hetek, we strive to provide safety. What does safety mean to us? Transparency, trust, resources, and the best solutions for your specific needs. We are more than just selling products; we sell long-term solutions with long-term support. In the field and beyond, we strive to give you a deep understanding of what we do, and keep you worry-free.

 Our Services

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FIELD SERVICES - GAS

Our gas field services and inspection services include, but are not limited to: fugitive emission testing, situational rapid response detection, landfill gas emission monitoring, natural gas distribution infrastructure, mid-stream and upstream pipeline and gathering systems.

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FIELD SERVICES - WATER

We specialize in water loss management solutions tailored to the needs of municipalities and utility providers across Canada. We assist with a variety of solutions, including field services, new technology to assist NRW, CEU-eligible training, leasing of products, product purchasing, and more.

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REPAIRS

Hetek’s Service and Repair Team provides superior support for your portable gas detection and personal monitoring instruments, fixed gas detection instruments, water leak detection equipment, and many other instruments requiring regular calibration and service.

Our Repair and Service Labs are in London, ON, or Edmonton, AB, or Paradise, NL, and our CalCheck vehicles, offering mobile repair and calibration services, service our customers at their sites throughout Canada.

REPAIR FORM

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TRAINING

Our Training and Consulting department has an experienced and dedicated team that will provide a memorable learning experience. Some of the training includes: Water Loss Management course (0.6 CEUs); Operator certification programs for instruments purchased from Hetek; Customized course offerings such as Gas Safety Awareness (Carbon Monoxide), Quality Assurance (Locating Services), Method 21 regulations, etc.

Contact us to learn more and find the training solution for you!

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Hetek’s Products And Services Divisions

Hetek Solutions Inc. (“Hetek”) is one of Canada’s primary vendors of products and services to municipalities, natural gas distribution utilities, midstream and upstream oil and gas companies, contractors, and other industrial clients. Enviromed Detection Services (“Enviromed”) was acquired by Hetek in 2021. We have been established in Canada since 1956 and currently have offices in Ontario, Alberta, and Newfoundland. We have 5 main divisions, including:

Wholesale Distribution

We have partnered with remarkable International Vendors that allow us to provide a suite of instruments designed for:

Water Field Services

We support Municipalities Water Loss initiatives by developing an efficient method of water leak detection using acoustic listening programs for proactive detection of:

      • Water loss
      • Periodic zone surveys
      • Correlation of suspected underground leaks

Gas Field Services

We use the top leak survey instruments to ensure accurate detection. Each instrument is tested daily, calibrated, and maintained by our certified instrument technicians to detect gas pipeline leak inspection for:

      • Natural gas distribution infrastructure
      • Gathering systems
      • Stationary facility monitoring
      • Landfill gas emission monitoring
      • Rapid response detection

Cal Check Technicians Services

Our Cal Check Technicians are certified experts who specialize in the repair, service, and calibration of a wide range of detection instruments. We ensure that every instrument meets the highest standards of accuracy and reliability by providing:

      • Comprehensive diagnostic testing
      • Precision calibration
      • Automatic calibration reminders by our dispatch team
      • Routine maintenance
      • Emergency repair services

Training

Our Training and Consulting department has an experienced and dedicated team that will provide a memorable learning experience. Some offered training courses include:

      • Water Loss Management course that provides .6 CEUs
      • Training on instruments purchased from Hetek
      • Operator certification programs for instruments purchased from Hetek